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WhatsApp assistant

WhatsApp that answers on its own.

An agent that opens the conversation with a message personalised to the customer, then answers whatever they ask back, using only what you tell it about your business, and nothing else.

This runs on a real model call, not a script. It's steered by rules, not a hard filter, so treat it as what the approach looks like. In production a person still reviews anything that matters before it reaches a customer.

Set up the business

Try asking something unrelated: the agent should decline and steer back to Glow Skin & Hair Studio.

What you type into the business profile, and the conversation itself, goes to Google's Gemini API to generate a reply, on a free tier where Google may use it to improve their models. Use the sample business below rather than a real client's details.

We'll set it up on your WhatsApp Business account.

This page is the same model and the same guardrail approach we'd wire to your real number, reading your actual catalogue and hours instead of a text box.

Start an inquiry

Glow Skin & Hair Studio, most evenings

The problem

A customer messages at 9pm asking about bridal packages. The one person who answers WhatsApp is off for the night, and by morning the customer's already booked somewhere that replied first.

What it does

The concierge answers immediately, in the studio's own voice, from exactly what's in its profile: services, prices, hours. Ask it something outside that (a laptop recommendation, in the sample conversation above) and it declines and steers back to booking.

The result

No enquiry waits until the studio opens. A person only needs to step in for the messages the assistant flags, not every single one.

Illustrative: Glow Skin & Hair Studio is the sample business used in the demo above, not a client.

What changes when it's yours.

  • It runs on your real number

    The WhatsApp Business API, not a browser tab. Messages send and arrive on the number your customers already have saved.

  • It knows your actual business

    Catalogue, prices, hours, booking slots and policies pulled from your systems, kept current automatically instead of retyped into a box.

  • A person is always one message away

    Anything the agent isn't sure of, or a customer asks for by name, hands off to a real person with the whole thread already in front of them.

  • Every conversation is logged

    What was asked, what was answered, and what got escalated, so you can see what's working and fix what isn't.

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